HVAC Contractor

How to Choose an HVAC Contractor in Upland

No big decision should be made without first doing your homework, that includes the decision of picking an HVAC contractor. You’ll want to find a contractor that will listen to you and make certain they are meeting all your home comfort needs.

HVAC installation is not something you want to try to DIY. It’s important to find a contractor that is highly skilled in many areas. They will evaluate your home’s load calculation, pull permits to guarantee local codes are met, check piping and a whole slew of steps in-between. If your top-of-the-line system isn’t getting a top-of-the-line installation, you’re more likely to get inferior performance from your system.

The professionals at Klaus & Sons Heating & Air Conditioning have put together some questions to ask to guide you on your journey of finding your ideal HVAC contractor.

Do they have references or referrals?

When deciding to work with a company they should be able to give you a list of recent customers that can corroborate the quality of their work. After obtaining that you can call and find out about their recent HVAC projects, if they are satisfied with the results and if they would hire the company again in the future.

There are other sources you can look into like the ACCA (Air Conditioning Contractors of America) and the Better Business Bureau. Searching a contractor on BBB will allow you to see consumer ratings and will also show you any customer complaints lodged against a company. The ACCA is a non-profit that enlists the expertise of over 60,000 professionals and 4,000 businesses. Contractors that are a part of ACCA are serious about their profession and will enthusiastically provide you with referrals.

Another option option is requesting the help of your friends on social media. These recommendations are coming from people you know and trust. In most cases you’ll not only get feedback on what contractors to use, but also who to avoid. If you’re looking for suggestions from your neighbors, nextdoor.com is literally a social network of your neighbors.

Are they NATE-certified?

If your contractor is NATE-certified you can have confidence that you’re getting a contractor that meets the highest standards in installation and service. NATE (North American Technician Excellence) is a non-profit organization for HVAC technicians. Before becoming NATE-certified a technician has to pass specialized and real-world tests that were put together by a committee of the top industry experts.

Are they properly licensed and insured?

Just about every state requires licensure for HVAC contractors. This provides protection for consumers from companies that use less than qualified workers. A simple online search will show you whether your state requires a license or not. If you are living in a state the requires a license and your contractor doesn’t have one, look elsewhere to avert any issues.

When to ask these questions?

The best time to secure a quality HVAC contractor is prior to a breakdown. If you get your system checked when it’s running properly and get your regular maintenance scheduled to keep it running properly.

A relationship built on trust and experience is important to us at Klaus & Sons Heating & Air Conditioning in Upland. Our professionals will gladly answer any questions you may have about home comfort. Give us a call at 909-982-5698 or set up an appointment with us using our online scheduler.