ac repair service technician

What You Need to Ask Before Hiring an AC Repair Company

At Klaus & Sons Heating & Air Conditioning, we know that choosing a company you can count on to perform AC repair in Upland is important. We know how important it is to find a trustworthy company that does fantastic work. We can help. Determining the answers to these questions can help you make a confident, informed decision.

  1. How long have you been in business? An experienced company with long-term employees is usually a good one.
  2. Is your company insured? Any pro that works in your home should have liability insurance to guard you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians carry? A truly professional AC repair company will require their experts to be licensed, certified, and require ongoing education and training of their professionals to keep them up-to-date with the latest trends and developments.
  4. Do you have any references you can offer? A reliable company that offers AC repair should have a variety of references they’ll gladly share with you. Call these references and find out all the details about AC repairs the prospective company has done.
  5. Will you offer a written estimate? Be sure to get a written estimate so you can look at all the details involved with your AC repair. And remember, the cheapest estimate isn’t necessarily the best estimate. Your detailed estimates should help you get rid of companies you aren’t interested in working with, no matter how much less they are.
  6. Do your technicians have experience working on my system? You may want to be sure the company you go with has experience working on your specific equipment, especially if it contains any less-common features.
  7. Will my AC repairs be warrantied? Work backed by a warranty is a no-brainer. If a company isn’t willing to stand behind their work, maybe you should move on.

If you’d like any more information about AC repairs and would like to talk about these questions with us, give Klaus & Sons Heating & Air Conditioning a call at 909-982-5698. We’re happy to help! If you’re ready to schedule an AC repair, you can even use our handy online scheduler to make your appointment.